Pool service in Goodyear, AZ looks different depending on which side of Interstate 10 your house sits on. The freeway splits the city between two water suppliers, and the city publishes specific rules on draining a pool, backwashing a filter and fencing a backyard. This page lays those out, along with what happens when you ring the free line.
Phoenix Pool Cleaning Pro is not a pool company. It is a free number, (623) 240-0428, answered by an automated assistant that asks what the pool is doing and then transfers the call to an independent, locally owned pool service company that covers Goodyear. That company inspects the pool, names its price, does the work and bills you. Nothing is owed to the line.
Goodyear: a cotton town that became a fast-growing city
Goodyear's history page traces the city to 16,000 acres bought in 1917 for the Goodyear Tire and Rubber Company, which wanted cotton for tires when World War I made it scarce. In 1941 an aircraft plant run by the company's aircraft division went up here, and families moved into the area's first homes around the same time. Residents chose the name Goodyear in 1944, and the town incorporated in 1946.
That small town is gone. The U.S. Census Bureau counted 65,275 people in Goodyear in 2010 and 95,294 in 2020, and estimates 125,359 for July 2025. The city describes itself as one of the fastest growing cities in the nation. Neighborhoods on the city's HOA map include Estrella, Palm Valley, PebbleCreek and Canyon Trails. With that much growth since 2010, a large share of Goodyear homes, and the pools behind them, are recent, and many backyards answer to an HOA as well as to the city.
Pool service in Estrella Mountain Ranch and the south side
South of I-10, PebbleCreek Parkway becomes Estrella Parkway and runs toward the Sierra Estrella. The planned community of Estrella sits along it, with lakes that host community events, and Estrella Mountain Regional Park nearby. The city's parks page describes that county park as about 19,840 acres, the second largest in the Maricopa County park system. Whether you call your neighborhood Estrella or Estrella Mountain Ranch, the water supplier and the city rules below are the same ones that apply south of the freeway.
For a pool owner, living beside open desert means wind carries dust, sand and desert plant litter over the wall, most of all when a monsoon storm rolls through. The National Weather Service counts June 15 to September 30 as monsoon season. After a dust storm, a pool can look cloudy and gritty within hours, the filter fills fast and the chlorine is used up by everything that blew in. That is when people most often call for help. The monsoon pool care guide walks through what to check after a storm.
Two water suppliers, split by the freeway
The city's backflow page says Goodyear Water Services serves customers south of I-10, while Liberty Utilities is the common provider north of I-10. Some residents get water from other providers. Check the name on your water bill before you trust any figure about Goodyear water.
South of I-10: city water
The city's Surface Water Treatment Plant, which opened in 2022, treats the city's Colorado River allocation, delivered through the Salt River Project canal system, starting at about 8 million gallons a day with room to grow to 16, and it cut the city's reliance on groundwater wells. The city says hardness varies across Goodyear, so ask Water Services at 623-932-3010 about the figure for your area.
North of I-10: Liberty Utilities
Liberty pumps groundwater from the Western Valley Salt River Aquifer. Its 2026 report for the Litchfield Park and Goodyear system, covering 2025 tests, lists hardness from 150 to 360 ppm as calcium carbonate, averaging 233 ppm. In plain terms, that is hard water, and it leaves calcium behind each time the pool is topped off.
Hardness has no federal or state drinking water standard, so a utility's report treats it as information, not a pass or fail. For a pool it matters a great deal. Calcium hardness, the calcium dissolved in the water, rises as the sun takes water away and the hose adds more minerals back. A careful pool technician tests the pool itself for calcium hardness and total dissolved solids, the measure of everything dissolved in the water, rather than guessing from the tap.
Goodyear AZ pool regulations: draining, backwash and fences
The city publishes clear rules for residential pools. They apply whether you do the work yourself or hire a pool company, so it helps to know them before anyone pulls a hose.
| Topic | What the city says |
|---|---|
| Draining permission | City water and sewer customers file a Pool Drain Authorization Application through GOODYEAR311 before draining. There is no charge, processing can take a day or two, and the approval expires 20 days after it is granted. |
| Where pool water goes | All pool and spa discharges stay on the owner's property or go to a sanitary sewer clean-out on private property. Letting it run onto other property, public rights-of-way or open space is illegal. |
| Backwash | Keep backwash on your own property or send it to a sewer clean-out on private property, never to the street, a common area or a storm drain. Storm drains are for rainwater only. |
| Barrier height | At least 5 feet, measured from the side away from the pool, for pools at least 18 inches deep and more than 8 feet across. |
| Openings and gates | No opening a 4-inch ball can pass through and no hand or foot holds. Gates 4 feet wide or less close and latch on their own, with the latch at least 54 inches up. Chain link and fabric fences are not approved barriers. |
| Young children | If children under six live in the home and the house forms part of the enclosure, the rules require added protection, such as a 5-foot barrier between the house and the pool. |
The barrier rules carry a practical way out for owners cited under them: the city treats a violation as a petty offense, and no fine applies if a compliant barrier goes in within 45 days and the owner completes an approved pool safety course. Building a new pool, or a fence or wall over 6 feet tall, needs a permit from the city; that is a matter for a builder and the city, not for a pool service visit.
If a company is draining your pool, ask whether it will use the sewer clean-out or your landscaping, who files the drain application and how it will keep sand out of the sewer line. The guide on how often to drain a pool in Arizona explains when a drain is actually worth it.
Using less water on a Goodyear pool
The city's conservation pages speak to pool owners directly. They note that each backwash cycle uses 250 to 1,000 gallons, and suggest a cartridge filter, or hosing a filter down near landscaping, as an alternative to frequent backwashing. They point out that pools lose water to evaporation even on warm winter afternoons, and recommend shade, a windscreen of trees or shrubs, and a pool blanket or liquid cover during the months you swim less.
Time a refill with the sewer bill in mind
The city bases sewer charges on water use in January, February and March, and advises not filling a pool in those months. If a winter fill pushes up your average, the city says you can appeal it.
Check for leaks with a bucket
The city describes a bucket test that runs three to four days. If the pool drops faster than the water in the bucket, the shell or the circulation pipes may be leaking, and pool leak repair is the next step.
The city also has a water curtailment plan with stages. In Stage 1, a water advisory with a goal of cutting demand by 5 percent, it asks residents to postpone pool draining where they can. Check the city's curtailment status page before planning a full drain and refill.
Pool services Goodyear homeowners ask about
Most Goodyear calls are about regular pool cleaning and maintenance: weekly visits to skim, brush, empty baskets, clean the filter and balance the water. People also search for pool companies in Goodyear, AZ when a pump stops or a heater will not light, which is where pool repair and pool heater repair come in. After a dust storm or a few weeks of neglect, green pool cleanup is the page to read.
Pool Cleaning and Weekly Maintenance
Skimming, brushing, baskets, vacuuming and water testing week after week, and why heat, dust and hard water make the routine matter here.
Pool Repair
Pumps, filters, heaters, salt cells, lights and plumbing: how a repair visit starts with a diagnosis and when a part is worth fixing.
Pool Heater Repair
Gas heaters and heat pumps that will not fire or heat slowly. Gas safety first, then what scale does to a heat exchanger.
Green Pool Cleanup
Bringing a green or swampy pool back: what the cleanup involves, how long it takes, and the mosquito rules Maricopa County enforces.
Safe checks before you call
- Baskets. With the pump off, empty the skimmer and pump baskets, which fill quickly after wind.
- Water level. Keep it near the middle of the skimmer opening so the pump does not draw air.
- Filter pressure. Write down the gauge reading for the company.
- Schedule. After a power blip, confirm the timer or automation still runs the pump.
- Breaker. Reset a tripped GFCI or breaker one time. If it trips again, leave it off and call.
Safety first. Never mix pool chemicals with each other. Keep them apart, dry, shaded and out of children's reach, and follow the label; leave acid work to a professional. A green or murky pool hides the bottom and is a drowning hazard, so keep children away and never leave a child alone near water. If you smell gas near a pool heater, leave the area, do not touch switches or the heater, and from a safe place call Southwest Gas at 877-860-6020 or 911.
Why Goodyear homeowners call the line
North or south of I-10, one number
City water or Liberty water, it does not change the call. The same free number reaches an independent pool company that works in Goodyear.
A company that knows the city's rules
Drain permission, clean-out discharge and backwash limits are local details. Ask the company you reach how it handles them before it starts.
Answered day and night
Late evening, weekend or holiday, the automated assistant takes the call. A pool company that cannot pick up right then still receives your name, number, neighborhood and what the pool is doing, so it can ring you back.
No charge for calling
The line costs nothing to use. The pool company prices the job and invoices you itself, and these pages show you how to look up its Arizona ROC license number before a repair.
How a Goodyear call works
- Call the numberAn automated assistant answers (623) 240-0428 day or night, weekends included.
- Describe the poolSay what is going on: cloudy or green water, a pump that hums, a heater that will not fire, scale on the tile, and which part of the Valley you are in.
- Get put throughThe call is transferred to an independent, locally owned pool service company, which hears a short summary of the problem before it picks up.
- Deal with them directlyThat company looks at the pool, quotes, does the work and bills you. If it cannot answer, your name, number, area and problem are passed along so it can call you back.
About this line: Phoenix Pool Cleaning Pro is a free phone line, not a pool company. It answers your call and connects you with an independent local pool service company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. You never pay the line. See how the line works.
Check the license first. Arizona's Registrar of Contractors (ROC) licenses contractors, and its residential classifications include R-6, Swimming Pool Service and Repair. Repairs, equipment replacement and resurfacing generally call for a licensed contractor; whether a cleaning-only service needs a license is not spelled out, so ask the ROC if it matters to you. Ask the company for its ROC license number and look it up on the ROC contractor search (opens in a new tab) before work begins. The line does not check this for you.
Nearby areas and a related guide
Every Phoenix-area town the line serves: