John 3:16

I believe the unbelievable, I receive the impossible, because it's doable. Jesse Duplantis

(623) 240-0428Call
A homeowner on a phone call on a shaded patio beside a clear backyard pool with desert landscaping

How the Free Pool Service Line Works

One phone number for every kind of pool problem across the Valley. An automated assistant answers at any hour, then hands your call to an independent, locally owned pool service company that sets its own price and does the work.

Call (623) 240-0428 See the services

Phoenix Pool Cleaning Pro exists so that you only need one number for a pool problem, whether it is weekly cleaning, a green pool, a pump that will not prime or a crusted tile line. Here is exactly what happens when you dial (623) 240-0428, and what the line does not do.

  1. An automated assistant answers.Every call is picked up by an automated assistant, 24 hours a day and 7 days a week, including weekends and holidays.
  2. It asks what is going on with the pool.Say it in plain words: the water is cloudy, the pump hums but does not run, the heater clicks and stops, the water level keeps dropping, or you want someone to take over weekly cleaning. It also asks which part of the Valley you are in.
  3. Your call is transferred to a local pool company.The assistant hands the call to an independent, locally owned pool service company that works in your area. Before it picks up, that company hears a short summary, so you do not have to start from the beginning.
  4. If nobody can answer, you get a call back.When the company cannot pick up at that moment, the assistant notes who you are, how to reach you, where the pool is and what is wrong, and the company gets that note to call you back.
  5. You and the company take it from there.The company looks at the pool, explains what it found, quotes the work, does it and bills you directly. Whether you hire it is entirely your decision.

What the line does, and what it never does

The line is a connection, nothing more. Knowing where its job ends helps you ask the right questions of the company you reach.

What the line does

  • Answers every call, any hour, through an automated assistant
  • Notes what the pool problem is and where you are
  • Transfers you to an independent local pool service company
  • Passes your details along for a call back if the company cannot answer
  • Publishes guides, including how to look up a contractor on the Arizona ROC search

What the line never does

  • Clean, repair, inspect or test a pool
  • Quote a price, set a schedule or send anyone out
  • Charge you, or add anything to a company's bill
  • Check licenses or vouch for a company's work
  • Hold a contractor license of its own

What to have ready before you call

You do not need any of this to call, but it helps the pool company size up the job on the first conversation and helps you compare answers.

  • The symptom, in your words. What the water looks like, what the equipment is doing or not doing, and when it started.
  • Your general area. The town or neighborhood, so the call reaches a company that works there.
  • The equipment you have. Chlorine or salt system, cartridge, sand or DE filter, gas heater or heat pump, if you know. A phone photo of the equipment pad is useful later.
  • The filter pressure reading. If the gauge on top of the filter is easy to see, note the number.
  • Anything recent. A dust storm, a power outage, new plaster, a long trip away, or a recent repair.
A pool pump with plumbing beside a tall filter tank against a sunlit stucco wall

Questions worth asking the company you reach

Because each company runs independently, a few minutes of questions are worth it. These work for anything from weekly cleaning to a repair:

  • What does a visit include, and who supplies the chemicals? Get it in writing for recurring service.
  • What does the first visit or diagnosis cost? Ask before anyone drives out.
  • What is your Arizona ROC license number? For repairs, equipment replacement, leak work and resurfacing, then look it up yourself.
  • Can I have the quote in writing before work starts? With parts, labor and any warranty listed.
  • What should I do, or not do, until you arrive? For example, whether to keep the pump running.
A man standing in a pool skimming leaves with a net, a saguaro and block wall behind him

Your information

When you call, the details you give (your name, callback number, area and the pool problem) are used to connect you with a pool company and, if needed, passed to that company so it can call you back. The privacy policy explains this in full, and the terms of use explain the line's role. If you have a question the pages here do not answer, the FAQ is a good next stop.

Check the license first. Arizona's Registrar of Contractors (ROC) licenses contractors, and its residential classifications include R-6, Swimming Pool Service and Repair. Repairs, equipment replacement and resurfacing generally call for a licensed contractor; whether a cleaning-only service needs a license is not spelled out, so ask the ROC if it matters to you. Ask the company for its ROC license number and look it up on the ROC contractor search (opens in a new tab) before work begins. The line does not check this for you.

About this line: Phoenix Pool Cleaning Pro is a free phone line, not a pool company. It answers your call and connects you with an independent local pool service company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. You never pay the line. See how the line works.

Where to go next

Common questions

Is Phoenix Pool Cleaning Pro a pool company?

No. It is a no-cost phone number plus the guides on this site. It has no technicians, trucks, chemicals or equipment, and it never cleans, repairs, quotes or schedules anything. It answers your call and transfers it to an independent, locally owned pool service company in the Phoenix area, which does the work and bills you directly.

Who pays for the line?

The pool companies may pay the line a referral fee. You never pay the line anything, and nothing is added to the company's bill by the line. This is disclosed on every page of the site.

What happens if the pool company does not pick up?

The assistant records your name, a callback number, your area and a short note about the pool, and the company receives them to return your call. If you do not hear back in a reasonable time, call the line again.

Can I choose which company I am connected with?

The line transfers you to an independent local company that takes calls for your area. You are never obligated to hire it. Listen to what it says, ask your questions, and if it is not the right fit, you are free to say no and look elsewhere. The guide to choosing a pool company lists what to ask.

Ready to talk to a local pool company?

One free call at any hour. Say what the pool is doing and where in the Valley you live, and the line puts you through to an independent, locally owned pool company that sees the pool for itself and sets its own price.

Call (623) 240-0428

  • Day or nightAn automated assistant answers every call, weekends and holidays too.
  • Nothing to pay the lineCallers are never billed by the line. Any price comes from the pool company.
  • Look up the ROC licenseFor repairs or resurfacing, get the company's Arizona ROC number and check it before work starts.
  • You decideHear what the company found and what it costs, then choose whether to go ahead.