What the line is
Phoenix Pool Cleaning Pro, a d/b/a of Dominion Digital Group, is a free phone line and website. When you call, an automated assistant answers, asks briefly about the pool, and transfers the call to an independent, locally owned pool service company in the Phoenix area. When the company is unavailable, it receives your name, callback number, area and pool problem so it can return the call. You can also send a request through the short form on the contact page; it is passed to an independent local pool company, which calls you back. The line does not clean, repair, inspect, quote, schedule or perform any pool work, and it has no technicians or crews who visit properties.
Your agreement is with the pool company
Each pool company is a separate, independent business. It decides whether to take the job, inspects the pool, sets its prices, gives any quote, does the work and bills you. Any contract, warranty, payment term or cancellation policy is between you and that company. Ask for it in writing. The line is not a party to that agreement and is not responsible for the company's work, products, prices, timing or conduct.
No charge to callers; referral fees
Calling the line and being connected costs you nothing, and the line never bills callers. Pool companies may pay the line a referral fee. That fee is never added to your bill by the line.
Licenses, insurance and credentials
The line does not check, verify or vouch for any company's license, insurance, bonding, certifications, reviews or ratings, and nothing on this site should be read as saying a company holds them. Arizona's Registrar of Contractors licenses contractors; repair, equipment replacement, leak and resurfacing work generally calls for a licensed contractor. Before work begins, ask the company for its ROC license number and look it up on the ROC contractor search (opens in a new tab), and ask for proof of insurance if you want it.
Website content
Every guide here is general reading for pool owners. They are not a quote, an inspection, professional advice about your pool, or a promise that a company is available. Costs, rules and figures mentioned come from the sources listed on each page and can change; each pool company prices its own work and must follow current rules. Nothing on this site tells you to handle pool chemicals beyond the label directions, or to work on gas or electrical equipment.
Safety and emergencies
The line is not an emergency service. If anyone is in danger, such as a person in trouble in the water, a gas smell, fire, an electrical hazard or a chemical exposure, call 911 first.
Availability
The line aims to answer every call, but phone systems and partner availability can fail or change. There may be times when no pool company is available for your area or request.
Limitation of liability
To the fullest extent the law allows, Dominion Digital Group and Phoenix Pool Cleaning Pro are not liable for any loss or damage arising from the work, products, pricing or conduct of any pool company, or from anyone's reliance on this website or phone line, including indirect or consequential damages.
Updates and questions
These terms may be updated; check the date at the top for the current version. Questions about these terms can be left by calling (623) 240-0428. The privacy policy explains how call details are handled.